FAQ
General Questions
XIASHITE machines are known for their high precision, robust construction, advanced technology, and excellent after-sales support, providing customers with reliable and efficient solutions for their manufacturing needs.
We offer a standard warranty of one year on all our machines, covering defects in materials and workmanship. Extended warranties may be available upon request.
Yes, we welcome customers to visit our facility to observe our manufacturing processes and quality control measures. Please contact us to schedule a visit.
Yes, we offer customization options to meet specific customer requirements. Our engineering team can work with you to develop machines tailored to your needs.
Our average lead time for orders is typically between 2 to 6 weeks, depending on the complexity and customization of the machine ordered.
We provide comprehensive support through our customer service hotline, email, and online chat. Additionally, our technicians are available for on-site support if needed.
Product-Specific Questions
Our press brakes have a maximum bending capacity ranging from 50 tons to 800 tons, depending on the model. We can provide specifications for each machine upon request.
Our laser cutting machines offer precision cutting within ±0.1 mm and can cut various materials, including carbon steel, stainless steel, aluminum, and more.
Yes, our panel benders are equipped with advanced control systems that allow for bending complex shapes and designs with high accuracy.
Our shearing machines can handle a variety of materials, including mild steel, stainless steel, and aluminum, with thicknesses ranging from 1 mm to 30 mm, depending on the model.
Our plate rolling machines feature adjustable rollers that can accommodate various thicknesses, ensuring optimal rolling for different materials.
Yes, we maintain a comprehensive inventory of spare parts and can ship them quickly to minimize downtime for our customers.